What's Included In Live-In Care?

 

04

Going out and about

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 05
 

Dietary needs

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06

Complex care

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Why choose to have 24-hour care from Helping Hands?

 

Frequently Asked Question

 

What are the benefits of a live-in carer?

Caring for a loved one at home, without assistance, can be challenging and stressful. A live-in carer lifts the anxiety and physical toll that families endure while caring for elderly relatives. With a live-in carer, specially trained help and support are readily available, leaving you to visit when you can and resume a social relationship with your loved ones, as it’s supposed to be. The alternative is a nursing or care home which, frequently, isn’t the preferred option for elderly people. Our service provides a great alternative, giving the elderly companionship and friendship at what can be rather a lonely stage of life.

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How does the service work?

A well-trained health professional will visit and make an assessment of yourself and your relative to understand the sort of support you require, including health status, social abilities and home life preferences (such as food and bedtimes). We also assess your physical environment and make recommendations before our staff move in. At this point, you and your loved one will also have the opportunity to raise any concerns you may have with the process. Beyond that, we work with local teams to ensure that the necessary equipment, such as hoists, special seating and rails are installed to make your home safer and to facilitate our role with you. Then, your new live-in carer moves in and goes to work!

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How much support can we expect?

Our Live-in carers are adept at managing all areas of domestic life. They help with personal care, light housework, personal errands, shopping, outings, meal preparation, sorting bills and managing the household in general. Put simply; they cover all the areas of home life that your elderly loved one used to handle themselves but, now, find themselves unable to do so.

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How can I be sure that I’ll like the carer?

We endeavour to find the best possible match for your loved one. Based on their health needs and preferences, as well as your own, we make sure to source a carer with the right skillset to keep your loved one safe and happy. Wherever possible, we offer the opportunity for you to meet the carer on video chat before the home visit, to get an initial impression.

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What happens if the carer goes on holiday, is sick or has to leave?

One element of our service that we’re very proud of is the work-life balance we arrange for our carers, allowing them time to rest and attend to personal affairs, as needed. This isn’t a luxury afforded to most carers in the industry, but we think a happy and fulfilled carer makes for happy and fulfilled elders too! Holidays are booked so as not to interfere with the care schedule of your loved one and, in the event of illness or any other unscheduled absence, we will, wherever possible, advise you in advance, before replacing them with someone equally suitable for the duration of your original carer’s absence.

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